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Frequently Asked Questions?

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What kind of services do you offer?

We provide everything from design of logos and branding guides to marketing materials, stationary, collateral, websites and email marketing. We assist in creating marketing programs that are effective, trackable and targeted.

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What are your prices?

The costs associated with the development of different materials vary greatly depending on the complexity of the pieces and the production requirements involved. All of our clients are provided with a price estimate, which includes a break-down of the design time. We do not include printing/production costs because they can vary from printer to printer. If a project requires less than 1 hour of time we will bill accordingly. Contact Matthew D. Beda for more pricing information and a free estimate of costs.

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How do I check on the progress of my job during the design process?

We will provide updates as often as the client requests, and will always let the client know if changes, updates or designs will go over a previous estimate.

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How will I receive my design project once it is finished?

Logos will be delivered in electronic formats, including EPS, JPEG, and any others requested. Your web site will go live only after it tests well in most browsers and the client has ok’d it. Print materials will be delivered to you. We always keep an electronic copy in case you've lost yours.

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What happens if I cancel a project? (client side)

Only money that is payed in advance will be returned to the client. Down payments constituting 20% are excluded from this arrangement. Since bills are only sent out upon completion, or on a scheduled payment cycle, all money payed is for work rendered and as such is non-refundable.

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What happens if a project is canceled? (My side)

If circumstance come for me to need to cancel a project, you may purchase the work I have rendered up to that point. Prices for work rendered are for time spent up till that point. Any and all rights to work I have done is retained by me under The Intellectual Property Rights law until purchased by client, or other. learn more about Intellectual Property

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Who owns the copyright for work rendered?

We require a contract on all projects, which gives full copyright, when we are paid in full, to the client.

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Do you offer discounts for large projects or steady, repeated work?

Yes! For large projects, we try to be as cost-effective as possible. For repeated work, we have a specific signed contract, and the repeated business must occur a number of times. For more information, contact us.

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